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Terms of Service

Article 1 (Purpose)

These Terms and Conditions are intended to regulate the rights, obligations and responsibilities of Now Busking Co., Ltd. (hereinafter referred to as the “Company”) and its customers (hereinafter referred to as “Users”) regarding the use of the Now Waiting service (hereinafter referred to as the “Service”) provided by the Company, as well as other necessary matters.

Article 2 (Definition)

The terms used in these Terms and Conditions are defined as follows:

  1. “Service”: means the kiosk app that provides the mobile reservation waiting system, kiosk and POS ordering system, point and coupon accumulation system, and electronic attendance book system provided by the Company, and is not limited thereto, and includes other websites and service apps that the Company will announce and provide in the future.

  2. “User”: refers to a person who wishes to use the service by entering his/her mobile phone number, etc., and who has entered into a service use agreement with the company in accordance with these Terms and Conditions.

  3. “Affiliate”: refers to a person who provides services received from the Company to users by entering into a Now Waiting membership agreement with the Company in order to sell his/her own products, services, etc.

  4. "Coupon": refers to a discount voucher (regardless of form, including online, mobile, and offline) that allows the user to receive a discount on the amount or percentage displayed when using the service. The type and content of the coupon may vary depending on the company and affiliated store policies.

  5. "Accumulation": This refers to benefits provided by merchants to users who visit the merchant for using their services. Users can accumulate points or stamps based on their service usage history at the merchant. Accumulated points and stamps can be used to purchase products at the merchant. However, the type and details of accrual may vary depending on the company and merchant's policies.

  6. Any terms not defined in these Terms and Conditions shall be governed by the relevant laws and regulations.

Article 3 (Validity and Revision of Terms and Conditions)

  1. These Terms and Conditions apply to all users who wish to use the Service. However, for certain services, the terms and conditions of the service provider, rather than these Terms and Conditions, apply.

  2. These Terms and Conditions may be viewed by users when using the service, and the Company posts them on the Company website (https://nowwaiting.co) or within the kiosk service app so that users can view them at any time they wish.

  3. The Company may revise these Terms and Conditions to the extent that it does not violate relevant laws, including the Act on Regulation of Terms and Conditions, the Act on Consumer Protection in E-Commerce, etc., the Framework Act on Electronic Documents and Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the “Information and Communications Network Act”), and the Framework Act on Consumers.

  4. When the company revises the terms and conditions, the effective date and reason for the revision will be specified and announced through electronic means such as the company website and consent screen when using the service, along with the current terms and conditions, 30 days prior to the effective date of the revised terms and conditions.

  5. If the company clearly notifies users that if they do not express their intent to reject the revised terms and conditions by the effective date of the change in terms and conditions, the user will be deemed to have agreed to the revised terms and conditions, even though the company notifies users of the revised terms and conditions in accordance with the preceding paragraph and clearly notifies users that if they do not expressly express their intent to reject the revised terms and conditions by the effective date of the change in terms and conditions, the user will be deemed to have agreed to the revised terms and conditions.

  6. If a user does not agree to the changed terms and conditions, he or she may discontinue use of the service.

  7. Users must exercise due care in regards to changes to the Terms and Conditions, and the Company is not responsible for any damages suffered by users due to ignorance of changed Terms and Conditions.

Article 4 (Relationship with Rules and Related Laws Other than Terms and Conditions)

  1. Any matters not specified in these Terms and Conditions or individual terms and conditions shall be governed by relevant laws, including the Telecommunications Business Act, the Act on Consumer Protection in E-Commerce, etc., the Framework Act on Electronic Documents and Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the "Network Act"), and the Personal Information Protection Act, as well as the Company's detailed service usage guidelines. Furthermore, the Company's liability limitations stipulated in these Terms and Conditions shall apply to the maximum extent permitted by relevant laws and regulations.

  2. The Company may, if necessary, establish individual terms and conditions or operating principles for individual items within the Service. In the event of a conflict between the contents of these Terms and Conditions and the individual terms and conditions or operating principles, the contents of the individual terms and conditions or operating principles shall take precedence.

Article 5 (Application for Use and Approval)

  1. The service use agreement is established when a person wishing to use the service enters his/her mobile phone number, etc. into the service, agrees to these terms and conditions, and the company approves the application for use.

  2. In the case where a user needs to use certain services in an application under Paragraph 1, the Company may request identity verification through a specialized agency, such as mobile phone number verification.

  3. The time of establishment of the service agreement is when the company indicates the fact of ‘service registration completion’ in the application process or notifies separately.

  4. The company may not accept applications for use that fall under any of the following categories or may later terminate the service agreement.

  5. If you steal someone else's information or if there are any false or missing information in your registration

  6. If you have previously been forcibly disqualified from using the service by the company in accordance with these Terms and Conditions

  7. If you intend to use this service for illegal purposes or for profit-seeking purposes.

  8. If the application is made for purposes that violate relevant laws or may disrupt public order or public morals.

  9. In cases where it is confirmed that the application for use is in violation of these Terms and Conditions or is illegal or unfair, or in cases where the company deems it necessary based on reasonable judgment.

  10. The company may withhold approval of an application for use if any of the following reasons apply.

  11. If there is no spare equipment or technical difficulties in operating the company's services

  12. If it is determined that there is a technical problem in providing the service

  13. If the company deems it financially and technically necessary

Article 6 (Collection and Protection of User Information)

  1. When providing services, the company complies with personal information-related laws and collects, uses, stores, and provides user information accordingly.

  2. In addition to the information directly provided by users while using the service, the company may collect, use, or provide other information to third parties in accordance with procedures stipulated in relevant laws and regulations, including those related to personal information protection. In such cases, the company will obtain the necessary consent from users and comply with the procedures stipulated in relevant laws and regulations.

  3. The company strives to protect users' personal information in accordance with the provisions of personal information protection laws and regulations. Details regarding the company's handling of personal information can be checked at any time through the personal information processing policy.

  4. The Company's privacy policy does not apply to linked sites other than the Company's official website or kiosk app. Users are responsible for checking the privacy policies of third parties providing linked sites and services, and the Company assumes no responsibility for their handling of personal information.

Article 7 (Use and Content of Services)

  1. "Service" refers to the mobile reservation waiting system, kiosk and POS ordering system, point and coupon accumulation system, and electronic attendance system provided by the company to users, as defined in Article 2, Paragraph 1. The Service is not limited to the currently available services and may be added, changed, or modified in the future through additional development or partnerships with other companies. During this process, some services may require user authentication to use.

  2. The Company may change or discontinue all or part of the services it provides based on operational or technical needs in the event of difficulties in providing smooth services due to a decrease in users, deterioration in profitability, the need to transition to next-generation services due to technological advancements, changes in company policies related to service provision, or other significant reasons.

  3. In the event of a change or suspension of the service, including the content or method of use, the content, reason, and date of the service to be changed or suspended will be notified in advance 30 days prior to the change or suspension through electronic means such as the company website, notices within the service, or a separate pop-up window screen so that users can be sufficiently aware of the change or suspension.

  4. Due to the nature of the service provided free of charge, no separate compensation will be provided to users in the event of termination of all or part of the service pursuant to this Article, unless specifically provided for in relevant laws and regulations.

  5. The Company may conduct regular or ad hoc inspections when necessary for the provision of services, and the time for regular or ad hoc inspections shall be as notified on the service provision screen.

Article 8 (Restrictions and Suspension of Service Use)

  1. The Company may change and provide services by notifying users of the changed service content and provision date in the manner specified in Article 3, Paragraph 4 of these Terms and Conditions.

  2. The Company may restrict or suspend all or part of the Service in the following cases:

  3. If you do not complete the required identity verification process when using certain services, or if your identity verification information is confirmed to be forged, altered, or false.

  4. If the user interferes with the company's business activities

  5. When necessary for system operation, such as regular system maintenance, server expansion and replacement, or network instability.

  6. When normal service provision is impossible due to power outage, service facility failure, service usage surge, or facility maintenance or inspection/suspension by the telecommunications service provider.

  7. If the company determines that it is inappropriate to continue providing the service due to other significant reasons.

  8. In case of force majeure such as natural disasters or national emergencies

  9. In the event of a service interruption pursuant to Paragraph 2, the Company will notify users using the method stipulated in Article 3, Paragraph 4. However, if prior notice is impossible due to service interruption for reasons beyond the Company's control (e.g., failures not attributable to the operator's intention or negligence, system downtime, etc.), notice will be provided after the fact.

  10. The Company shall not be liable for any problems arising from changes or suspension of services pursuant to Paragraph 2.

  1. The Company may display advertisements on service screens, etc. in connection with the operation of the Service, and the User agrees to the display of advertisements displayed on the Service screen when using the Service.

  2. The company provides personalized advertising based on users' usage history, mobile phone number, and other information. For more information, please refer to the "Privacy Policy."

  3. When a user uses an advertisement posted on the service or uses a product, etc. that is a result of an advertiser's promotional activity through the service, the legal relationship is entirely between the user and the advertiser. Therefore, any disputes or other issues that arise between the user and the advertiser must be resolved directly between the user and the advertiser, and the company bears no responsibility in this regard.

  4. The Company may provide users with various information deemed necessary during their use of the Service through in-service announcements, notification messages, and other means. However, users may withdraw their consent to receive marketing information at any time, excluding transaction-related information and responses to customer inquiries as required by applicable laws and regulations, by contacting the Company or its affiliates by phone or through the Company's support center channel. In such cases, the Company will cease providing marketing information and other such information. (However, there may be a delay in system implementation.)

Article 9 (Provision of Information and Publication of Advertisements)

  1. Users can accumulate points or stamps and receive coupons based on their service usage history at affiliated stores, in accordance with the company or affiliated store's policies.

  2. The types and contents of points and coupons, as well as whether they are issued, may vary depending on the company or store's policies.

  3. Accumulation and coupons can be categorized by issuance target, issuance route, and usage target, and details such as detailed classification, discount amount (discount rate), accumulation criteria, usage method, usage period, and restrictions are displayed on the accumulation and coupon or service screen.

  4. Points and coupons cannot be withdrawn as cash, and will automatically expire upon expiration of the indicated validity period, termination of the user agreement, or loss of eligibility by the user.

  5. Points and coupons cannot be transferred to others, except as specifically stated by the company, and cannot be used for any improper purposes or uses. Violations of this rule may result in the cancellation of a user's discount coupons and points, or suspension of their use.

  6. If it is confirmed that a user has obtained coupons and points through fraudulent means, the company may take other measures, including retrieving the user's points and coupons and filing a criminal complaint.

  7. Users are responsible for checking the details and individual precautions (terms of use) specified in the service, and may use points and coupons in accordance with the specified terms of use.

Article 10 (Accumulation and Coupons)

Article 11 (Attribution of Rights)

  1. Copyright and intellectual property rights for the Service belong to the Company. However, this excludes works provided pursuant to affiliate agreements.

  2. All copyrights and other intellectual property rights related to the services provided by the Company, including the design of the services provided by the Company and the text, scripts, graphics, and user-to-user transmission functions created by the Company, are owned by the Company or the Company has ownership or usage rights pursuant to the laws of the Republic of Korea and foreign countries.

  3. These Terms of Use do not give the User ownership of the Service or the copyright to the Service, but rather grants the Company permission to use the Service. The User may use the Service only in the form provided for information acquisition or personal use.

  4. Except as expressly permitted, users may not use, copy, or distribute user status information obtained through the service for commercial purposes, including copying or distributing text, scripts, and graphics created by the company, including user-to-user transmission functions.

  5. The Company grants users only the right to use content, etc. in accordance with the terms of use set by the Company in relation to the Service, and users may not dispose of such rights by transferring, selling, or providing them as collateral.

Article 12 (Cancellation, termination, etc. of contract)

  1. Users may request termination of the service agreement at any time, and the company must process the request immediately in accordance with relevant laws and regulations.

  2. The company may terminate the service agreement if any of the following reasons apply.

  3. In case it is confirmed that there is a reason for the company to reject or terminate the service agreement pursuant to the provisions of Article 5, Paragraph 4.

  4. If a user infringes upon the rights, reputation, credit, or other legitimate interests of the company, other users, or other third parties, or commits an act that violates the laws or public morals of the Republic of Korea.

  5. If the user commits or attempts to commit an act that interferes with the smooth operation of the services provided by the company.

  6. If the company determines that it is necessary to refuse to provide the service based on reasonable judgment.

  7. When the service agreement is terminated, all personal information and data of the user will be deleted immediately, except in cases where the company retains the user information in accordance with relevant laws and regulations and the personal information handling policy.

  8. When the service agreement is terminated, the user's accumulated points and coupon history will be canceled.

  9. If the service agreement is terminated due to the user's fault, the user who terminated the service agreement shall be responsible for any resulting damages, and the company shall not be held liable for any such damages.

Article 13 (Company Obligations)

  1. The company will not engage in any acts prohibited by relevant laws and regulations or these Terms and Conditions or contrary to public morals, and will make every effort to provide continuous and stable services.

  2. The company takes measures to ensure the safety of personal information so that users can use the service safely, publishes and complies with its personal information handling policy, and strives to protect personal information by not disclosing or distributing it to third parties without the user's consent.

  3. If damage occurs to a user due to a service provided by the company, the company shall be liable only if such damage is caused by the company's intent or negligence, and the scope of such liability shall be limited to ordinary damages.

제 14 조 (이용자의 의무)

  1. Users must comply with other relevant laws and regulations, the provisions of these Terms and Conditions, the user guide and notices posted on the service, and any other notices provided by the Company, and must not engage in any other acts that interfere with the Company's business.

  2. Users may not transfer or donate their right to use the service or any other status under the service use agreement to another person, nor may they provide it as collateral.

  3. Users must not engage in the following acts while using the Service. If a user engages in any of the following acts and causes damage to the Company or a third party, the user will be held responsible for the damage and must indemnify the Company.

  4. Registering false information when applying for use or changing information

  5. Stealing other people's information

  6. Collection of other users' personal information and account information

  7. Using the service in a way other than normal usage, such as using automatic connection programs, or causing a load on the company's server to interfere with the company's normal service

  8. Granting access rights to a third party other than yourself

  9. Other illegal or unfair acts

  10. Users must comply with relevant laws and regulations, the provisions of these Terms and Conditions, the user guide, and any notices made by the Company regarding the Service, and must not engage in any other acts that interfere with the Company's business.

  11. The user is responsible for managing his or her mobile phone number, and any civil or criminal liability arising from negligence in this regard lies with the user.

  12. If previously received benefits are deleted due to a change in the user's mobile phone number, they cannot be resent. The user is responsible for storing and transferring benefits when changing the mobile phone number.

제 15 조 (가맹점 귀책사유에 의한 회사의 면책)

  1. Points and coupons provided to users may not be available for use due to reasons such as the closure or cessation of business of the affiliated store or withdrawal from service, and the company is not responsible for any damages incurred by users in connection with this.

  2. The company does not intervene in any disputes that arise between merchants and users in connection with the use of the service due to reasons attributable to the merchant.

Article 16 (Limitation of Liability)

  1. The Company is exempt from liability for providing services if it is unable to provide services due to natural disasters or other similar force majeure.

  2. The company is not responsible for any service disruption caused by the user's fault.

  3. The Company is not responsible for the reliability, accuracy, etc. of information, materials, or facts posted by users in relation to the Service.

  4. The Company is exempt from liability in cases where transactions are made between users or between users and third parties through the service.

  5. The Company shall not be liable for the use of services provided free of charge, unless otherwise provided for in relevant laws.

  6. The Company does not assume any responsibility or obligation to monitor the content or quality of products or services advertised by third parties through screens within the Service or linked websites.

  7. The Company, its officers, directors, employees, and agents shall not be liable for any damages arising from the following:

    • Damages resulting from false or inaccurate user information

    • Personal damages arising from access to and use of the service, regardless of the nature and circumstances thereof.

    • Any damage resulting from any illegal access to or use of the server by a third party.

    • Damage resulting from any unlawful interference or interruption by a third party of transmission to or from the server.

    • Damage caused by any viruses, spyware, or other malicious programs that are illegally transmitted or distributed by a third party using the service or caused to be transmitted or distributed.

    • Damage caused by errors, omissions, omissions, or destruction of transmitted data

    • Civil and criminal liability arising from defamation and other illegal acts that occur during the process of registering user information and using the service between users

    • Damages arising from failure to provide services due to unavoidable circumstances such as failure of communication devices, lines, or computers, access surges, or hacking by third parties.

    • Damages resulting from the user's disclosure of personal information, such as mobile phone numbers, to a third party due to the user's negligence in managing such information.

    • Damages arising from the company restricting or suspending use of the service in accordance with the provisions of Article 8

    • In case the damage is not due to the fault of other companies

Article 17 (Compensation for Damages)

  1. Users who violate the provisions of these Terms and Conditions and cause damage to the Company shall compensate the Company for all damages incurred.

  2. If a user engages in an illegal activity or violates these Terms and Conditions while using this service, and the Company receives a claim for damages, lawsuit, or other objection from a third party other than the user, the user must indemnify the Company at his or her own responsibility and expense. If the Company is not indemnified, the user must compensate the Company for all damages incurred.

  1. These Terms and Conditions and any disputes arising between the Company and the User shall be governed by the laws of the Republic of Korea, and the court with jurisdiction over the Company's address shall be the court of competent jurisdiction.

Article 18 (Dispute Resolution and Jurisdiction)

Supplementary provisions

  • These Terms are effective as of September 10, 2021.

  • The previous terms and conditions that were in effect from February 20, 2017 are replaced by these terms and conditions.

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